I got a fraud and had to deal with it by myself! It started in last week I think. I got a strange text that I tried to do transaction for more than 900$ and it was confirm message for YES and NO. I didn't plan to do any of the transaction in that time, so I typed No in there. After that, my account was locked suddenly. I didn't know what to do, so I contacted to the bank. However, I did not understand how to get a correct contact with the bank, so I just go to the bank by myself the next day. They made me a new account and guided how to unlock it. I was not sure that I understand all of their talk, but I waited to follow the instruction. (the instruction that I understand was waiting until they unlock my account shortly and change the password) But after three days, there was no news from there and this made me worried again. I said this situation to my mentor, then she called me separately and told me what to do more (calling together had a security problem) and I knew there was the thing that I didn't understand well. I cleared what I have to do completely and went to the bank. The result was successful! I've unlocked my new account and now waiting for the card.
I thought I have to be calm and need other person's advice or help when I get into trouble. Also, I thought I have to learn more English to speak and listen easily than today.
Be careful with your new debit card. Don't put it in the back of your phone case lol
답글삭제Sorry for hear that. even it is not ur fault.
답글삭제i had a same experience like u had when i first came to US. My money was taken by the atm accidently when i was trying to deposit money. But i tried to contact the bank, i have no idea how to solve this either. Luckily, the bank found out they took my money accidently and put my money back to my account right on time.
답글삭제I'm sure it is very unnerving to have to deal with stuff like that in a new language and culture! I hope everything is OK now.
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